*Unlimited Complimentary court bookings
To ensure equitable access to courts for all, we limit the number of open prime time bookings a player can have at any point in time to 3 for members, and 2 for non-members. Non prime time bookings are unrestricted.
What this means is that if you as a member book three prime time slots, you have to finish one of your bookings, before you can reserve another. Eg. if on a Monday you book prime time slots Wednesday, Thursday and Friday, you’ll have to finish your Wednesday booking, before you can add another prime time booking to your account.
Since all memberships come with unlimited free bookings, we will enforce a cancellation or no-show fee if courts are canceled less than 24 hours before the start of the booking or if the players don’t show up for the booking. The fee will be the non-member price for the court booking.
Eg. for a Prime Time booking, it will be $45 per player.
*Commitment, pause & cancellation of membership
Every member gets up to 60 days of pause every year, that has to be taken in a minimum of 30 day increments. Meaning it can be broken down to two different periods of each 30 days, or 60 straight days. This is to allow members to travel, or similar, without having to worry about canceling their membership and paying initiation fees. In special cases such as injuries or the like, please contact us for a suitable solution.
If you wish to cancel your membership after your initial 6 month commitment period, a 30 day notice before your billing date is required. Please email info@padeln9ne.com, or contact the front desk. Billing periods are monthly, so if your membership renew on the 15th of the month, and you cancel on the 10th, your membership will be canceled on the 15th the following month. If you paid initiation fee, the initiation fee is non-refundable.